How you use a Pairtree Platform will depend on whether you are:
(a) · simply using our publicly accessible website;
(b) · using the Pairtree CORE dashboard as a licensed farmer (whether by a desktop, mobile or web application); or
(c) · using Pairtree software as a licensed White Label user.
(d) in connection with any information or material that may be or that may encourage conduct that may be unlawful, threatening, abusive, defamatory, obscene, profane or indecent.
Use of any Pairtree Platform which violates the terms above will allow us cease providing you access to Pairtree Platforms immediately.
Pairtree Intelligence assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to or use of Pairtree Platforms or your downloading of any materials, data, text, images, video, or audio from our website. We also assume no responsibility, and shall not be liable for any interruptions or errors in access to our website or the accuracy, timeliness, completeness, security or reliability of any communications (including, without limitation, any transactions) made through or in relation to the website.
Data Collection and Use Statement
(a) The types of data we collect
We collect and store, on our servers, all data which you access and manage using Pairtree software. If you a farmer, this may include data and information which relates to operations, conditions or other characteristics of a particular farmer or farm.
(b) Why we collect and store data
The primary purpose for which we collect data is to enhance the products and services we provide.
(c) What we don’t do with your data
We will not:
(a) i. share your data with third parties without your permission. We may, however, ask you if you wish to opt-in to certain data-sharing programs, under which we may share your data with third parties for analysis or data handling. When we share data with a third party with your permission, the third party does not receive title to your data;
(b) ii. use your data for our own commercial purposes or sell it to third parties, even if the data has been anonymised.
(d) What we may do with your data
We may use data internally:
(a). for internal purposes including management reporting, data analysis, meeting any regulatory requirements, and servicing of Pairtree Platform users generally; and
(b). to assist us with research and product development to improve your experience.
(e) Data retention period
After your relationship with us has ended (when you cease your use of all Pairtree Platforms, e.g. by cancelling your Pairtree CORE subscription), we will retain data which you have provided to us during your use of the Pairtree Platforms for a period of up to six months while you find a new home for your data. We may charge ongoing fees for retaining your data beyond this period, if you request that we do so.
What happens to information provided to Pairtree when I contact you?
All remarks, suggestions, ideas, graphics, or other information communicated to Pairtree through our website or by email to us (referred to as Submissions) will be the property of Pairtree. For clarity, this does not include data you or a third party inputs into the Pairtree CORE dashboard which is compiled from readings or collected at your farm. Pairtree will not be required to treat any Submission as confidential, and will not be liable for any ideas for its business (including without limitation, product, or advertising ideas) and will not incur any liability as a result of any similarities that may appear in future Pairtree operations. Without limitation, Pairtree will have exclusive ownership of all present and future existing rights to the Submission of every kind and nature everywhere. Except as noted below in this paragraph, Pairtree will be entitled to use the Submission for any commercial or other purpose whatsoever without compensation to you or any other person sending the Submission. Personally identifiable information that may be received at this website is provided voluntarily by a visitor to this website. You acknowledge that you are responsible for whatever material you submit to us, and you, not Pairtree have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.
No. Materials and third party logos, brands and trade names displayed on Pairtree Platforms are either the property of, or used with permission by, Pairtree. The use of these materials by you, or anyone authorised by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission is provided elsewhere on the website or specific permission is obtained from the third party owners. Any unauthorised use of images and third party logos, brands and trade names may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.
What law is applicable to these terms and my use of Pairtree Platforms?
An order to purchase something placed by you on a Pairtree Platform, or on a linked website, is an offer by you to purchase the particular product or service specified. Pairtree and the third party linked website owner reserves the right to accept or reject your offer for any reason, including, without limitation, an error in your order or in the material on the website, or the unavailability of the product or service. The contract to purchase the particular product or service only comes into existence in accordance with the stated terms and conditions of sale of that product or service.
General disclaimer and indemnity
By accessing Pairtree Platforms, you agree that you shall indemnify, and keep indemnified, Pairtree from and against any claim, action, damage, loss, liability, cost, payment, charge or expense including but not limited to consequential loss, economic loss and legal expenses (calculated on a solicitor/client basis) suffered or incurred by Pairtree arising out of any claim or action that results from your accessing and use of any Pairtree Platform or in connection with any breach by you of these terms and conditions.
I want to cancel / downgrade my subscription to a Pairtree Platform service; what is your refund policy?
Please allow 14 days for this request to be processed. If you do not receive a satisfactory response from us to your query, problem or complaint within fourteen (14) days, you may refer your query, problem or complaint to the Office of the Australian Information Commissioner via the contact details listed at http://www.oaic.gov.au/about-us/contact-us-page.